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Shipping Policy

We are committed to providing you with the best shipping options, meanwhile ensuring that we provide the very highest levels of responsiveness to you at all times.

STANDARD/FREE SHIPPING OFFER

Standard Shipping: $5.99 USD

VIP Shipping: $9.99 USD

Worldwide Free Shipping Over $40 USD

We will send you a confirmation email once your order is verified. After verification, in principle, the orders will not be canceled during this period, considering the handling process already start, but we will try our best to communicate with via email or phone to find a good solution.

Allow 2 to 3 business days for processing of Ground shipments.

Shipping time: This refers to the time it takes from items to be shipped from our warehouse to the destination. 

Normally we ship by standard express, it takes 7-15 business days.  if your address is in remote area, the deliver time will be 20-30 days. Please note that these are estimated delivery times only, therefore mementofor.com is not guaranteeing delivery dates.

You will receive a Shipment Confirmation email containing tracking numbers once your order has shipped. 

You may track your order on page TRACKING on our website.

Notes:

1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

2) After the order has been paid, the warehouse needs 1-3 days to process your order. You will receive a notification once your order has been shipped.

3) In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.

4) If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 45 days of the order date. For other orders, products, and logistics related issues, you must contact customer service within 90 days of the order date.

5) Please click the "Confirm Delivery" button within 6 months (from the date of shipment). After that, the button will turn gray and cannot be used to get additional points.